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- Direct access via firewall rules to ports 80 (HTTP), 443 (HTTPS) and 22 (SSH). We will connect from an IP address of 188161.3912.9871.162 18 (IP4). This is the preferred way to grant us access.
- Indirect access via VPN client software. Please create a VPN account and issue Third Light with installation instructions and login credentials.
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| Tip |
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Your IT team will need to know the following information: Third Light support staff would connect to your system on ports 80 (HTTP), 443 (HTTPS) and 22 (SSH). The IP we will connect from is 188161.3912.9871.162 18 (IP4). Your Third Light server must be able to reach updates.thirdlight.com outbound. Without these your server will not be able to receive updates and our support team won't be able to login via the maintenance login (see below). |
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