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Introduction to this page

Upload large files into your Chorus site with the help of an FTP or SFTP client

  • FTP (File Transfer Protocol) can be used for uploading files when the Chorus Upload Tool is unsuitable.
    All Chorus users who are not relying on external authentication for sign in (sites that use AD, OpenID, ADFS) can use FTP to upload files if required.
  • SFTP (Secure File Transfer Protocol) is a modern replacement for FTP, which makes use of encryption to secure the transfer of files. SFTP is currently only available to customers who host their own Chorus server.

Good to know! FTP and SFTP uploads will always arrive in your home space, after which you can move files to new locations.

Step-by-step:

1. Click on your profile avatar in the top right-hand corner of your Chorus desk. A dropdown profile menu will appear. 

2. Click Profile. The User Profile modal will open.

3. Take note of your Chorus FTP Server and FTP Username. These details are the same for SFTP connections, and are unique to your account. 


1. Choose an FTP/FSTP client app

Free FTP client software is available from these links:

For use on MacOS X, Windows and Linux platforms: FileZilla

For use on a MacOS X platform only: Cyberduck

2. Download and install your chosen client app to your computer. 

3. Open a New Connection in the app. 



3. Enter your Chorus FTP Server name into the Server or Host field of your FTP/SFTP client connection.

4. Enter your Chorus FTP Username into the Username field of your FTP/SFTP client connection.

5. Enter your Chorus Password in the Password field of your FTP/SFTP client connection and connect.

6. Drag and drop your files for upload into the appropriate upload area of your FTP/SFTP client app. Please note that you will not see your Chorus spaces or folders reflected in the FTP/SFTP client application. It is a separate environment and merely a bridge for files to move into your Chorus site.

7. Once uploaded successfully through the FTP/SFTP client app, uploaded files and folders will appear in your Chorus home space.

To see pending or completed FTP/SFTP uploads, visit your Queue Manager.*

We do not recommend using browser-based FTP apps as their simplistic design is often not suitable for the transfer of large files. 

 

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